H-E-B Issues Voluntary Recall for 3-Ounce Cups of Creamy Creations Ice Cream in Select Flavors

Nancy

April 30

www.fda.gov

COMPANY ANNOUNCEMENT

When a company announces a recall, market withdrawal, or safety alert, the FDA posts the company's announcement as a public service. FDA does not endorse either the product or the company.

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Summary

Company Announcement Date: April 27, 2024 FDA Publish Date: April 29, 2024 Product Type: Food & Beverages Reason for Announcement:

Recall Reason Description

Potential presence of metal fragments Company Name: H-E-B Brand Name: Product Description:

Product Description

Creamy Creations ice cream

Company Announcement

The ice cream is being voluntarily recalled for potential metal

Committed to the safety and quality of its products, H-E-B is voluntarily issuing a recall for 12-count packages of 3-ounce cups of Creamy Creations ice cream in select flavors for potential metal. The affected products were distributed to all H-E-B stores in Texas and Mexico and Central Market, Joe V's Smart Shop, and Mi Tienda stores.

To date, there have been no injuries related to this recall. All product related to this recall has been removed from store shelves. H-E-B is working to have the products back on shelves as soon as possible. Customers who purchased the products should not consume the items and can return them to the store for a full refund.

Product Name

UPC

Code Date 3-ounce H-E-B Creamy Creations
Chocolate Ice Cream – 12 pack 4122062948 9/6/2024 9/7/2024 9/8/2024 9/9/2024 9/10/2024 9/11/2024 9/13/2024 9/14/2024 3-ounce H-E-B Creamy Creations
Ice Cream Lime/Orange Combo
– 12 pack 4122081930 8/31/2024 9/1/2024 9/2/2024 9/3/2024 3-ounce H-E-B Creamy Creations
Ice Cream
Homemade/Chocolate Combo -
12 pack 4122081931 9/11/2024 9/12/2024 9/13/2024 9/14/2024 9/15/2024 9/16/2024 9/17/2024 9/18/2024 9/19/2024 9/20/2024 9/21/2024

The UPC and code dates can be found on the back of product's outer bag, not the individual cups.

Customers with any questions or concerns may contact H-E-B Customer Service at 1-855-432-4438 Monday through Friday from 8 a.m. to 5 p.m. Central Standard Time.